PlatePalSupport
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Frequently Asked Questions
Why doesn't my target weight calculate?
PlatePal can only calculate weights that are physically achievable with your current plate inventory. For example, if your smallest plate is 2.5 lb, the app can only hit weights in increments of 5 lb (2.5 lb per side × 2). If a weight can't be loaded exactly, PlatePal will suggest the nearest achievable weight above and below your target.
Check your plate inventory in Settings → Plate Inventory to make sure the right plates are enabled.
How do I switch between pounds and kilograms?
Go to Settings (tap the gear icon) and select your preferred unit system under "Units." All weights, plate denominations, and barbell presets will switch automatically.
Can I enter a weight in a different unit than my gym profile uses?
Yes. On the Load tab, tap the "kg" (or "lb") pill beside the weight — it opens a sheet where you can type a number in whichever unit you actually know it in (say, pounds, even if your gym profile is set to kilograms). PlatePal converts it and offers the closest weights your plate inventory can build, rounded up and down, so you can load either one with a single tap.
My gym has a different barbell. Can I set a custom weight?
Yes. In Settings, tap "Barbell" and choose "Custom" to enter any barbell weight. This is useful for EZ bars, trap bars, or specialty barbells that don't match the standard Olympic presets.
What are Enter Weight and Add Plates?
The Load tab has two modes, switched by the Enter Weight / Add Plates control below the weight (or a horizontal swipe). Enter Weight (the default) is the classic calculator: type a target and PlatePal shows the plates for each side. Add Plates (free for everyone) lets you build up a weight by tapping plates instead — handy when you're loading the bar incrementally and want the running total. Both modes share one working weight, so a number you type in Enter Weight is already there when you switch to Add Plates, and the other way around.
Can I ask Siri how to load my barbell?
Yes. Say "How do I load my barbell in PlatePal?" (or run it from the Shortcuts app) and Siri asks for your target weight, then reads back and shows the exact plates to put on each side, using your active gym profile's bar, plates, and units — the same result you'd see on the Load tab. You can say the weight in any unit, like "225 pounds" or "100 kilograms"; if it differs from your profile's unit, PlatePal converts it and tells you.
Prefer to open the app? Say "Show me how to load my barbell in PlatePal" to jump straight to the Load tab at that weight. To hear answers spoken rather than only shown, enable Settings › Apple Intelligence & Siri › Siri Responses › Prefer Spoken Responses.
What is the Workout List?
The Workout List is a quick, session-scoped log. Tap "Add to Workout" on the Load tab to record the weight you just hit; on the Workout tab entries are grouped by lift, and you can drag to reorder within a lift, and clear it when you're done. Each gym profile keeps its own list, so different gyms never mix.
When you're done, Copy puts the whole list on your clipboard to paste into your gym or notes app, and Share turns your session into a branded image card — pick a compact card or a full-screen story, reroll the tagline, then post it to Instagram or Messages, or save it to Photos.
The Workout List is completely free — logging, viewing, copying, and sharing all cost nothing, with no trial and no Pro requirement.
What does "Unlimited" mean in the Plate Inventory?
Marking a plate denomination as Unlimited tells PlatePal to assume you have an unlimited supply of that plate, like in a commercial gym. This is the default setting for new installs so the app works immediately out of the box.
If you train at home and own specific quantities, switch the relevant plates to a fixed count and PlatePal will only use what you have.
How do I restore my premium purchase?
Go to Settings and tap "Restore Purchases." Your premium access will be restored as long as you're signed in to the same Apple ID used for the original purchase. If you continue to have trouble, please contact us and we'll help sort it out.
What's included in Premium?
Premium unlocks the following features:
- Multi-Gym Profiles let you save separate plate inventories for every gym you train at and switch between them with a tap.
- Multiple Barbells let you save every bar in your gym (Olympic, trap bar, women's bar, and more) and switch between them in a tap without editing your profile.
- Percentage Calculator shows the nearest loadable weight at every percentage from 20% to 120%, right from the “%” button on the Load tab.
- Custom Plate Colors match the barbell visualization to the actual plates in your gym.
- Alternate App Icons let you choose from a selection of alternate icons for your home screen.
The core Load tab — both Enter Weight and Add Plates — the barbell visualization, your plate inventory, and the Workout List (including copy and share) are all free, with no time limit and no trial period. The Percentage Calculator includes a free trial.
How do I switch between barbells?
On the Load tab, tap the bar label above the weight display (e.g. "Olympic (Men's): 45 lb"). A selector sheet will appear listing all the bars saved to your active gym profile. Tap any bar to make it active for the session.
When you switch profiles or restart the app, your default bar is automatically restored. To add or manage bars, go to Settings → Gym Profiles → [Your Profile] → Barbells. The bar at the top of the list is your default. Switching barbells is a Pro feature.
Something isn't working right.
Please email us at support@possisoft.com with a description of what happened. Including your iOS version and device model helps us track it down faster. We read every message.